pRIVACY Policy
At Jom! Look, we are committed to protecting your personal data and ensuring that your privacy is safeguarded. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, social media, and services. By accessing our website, making a purchase, or providing your information to us, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
When you engage with Jom! Look, we may collect the following types of information:
1.1 Personal Information
– Full name
– Email address
– Phone number
– Billing and shipping addresses
1.2 Transactional Information
– Payment details (processed securely through third-party payment providers)
– Purchase history and order details
– Delivery status updates
1.3 Social Media & Communication
– Messages, inquiries, or interactions via social media platforms (Facebook, Instagram, TikTok, etc.)
– Reviews and feedback submitted through our website or other platforms
2. How We Use Your Information
2.1 Order Processing & Fulfillment
– Processing your purchases and payments
– Arranging product shipping and delivery
– Sending order confirmations and updates
2.2 Customer Support & Communication
– Responding to inquiries and complaints
– Providing technical support related to orders or website use
– Notifying customers about important updates or policy changes
2.3 Marketing & Promotions (With Your Consent)
– Sending promotional offers, discounts, and product updates
– Conducting surveys or requesting product reviews
– Running social media ads targeted to your interests
2.4 Business Improvement & Fraud Prevention
– Enhancing services based on customer feedback
– Preventing fraudulent activities and ensuring transaction security
3. Data Protection & Security
We prioritize the security of your data and implement strict measures, including:
– Secure payment processing through trusted third-party gateways
– SSL encryption to protect your personal and transactional data
– Limited access control – only authorized personnel can access personal data
– Regular security updates to protect against cyber threats
4. Sharing & Disclosure of Information
Jom! Look does not sell, rent, or share your personal information with third parties for marketing purposes.
However, we may share data with:
– Courier Services: For order delivery purposes
– Payment Providers: To process transactions securely
– Government Authorities: If required by law for compliance or legal matters
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience. Cookies help us:
– Remember your login details and preferences
– Provide relevant promotions based on browsing behavior
You may disable cookies in your browser settings, but some website functions may not work properly
6. Your Rights & Choices
You have the right to:
– Request access to your personal data stored by us
– Correct or update your personal information
– Request deletion of your personal data (subject to legal requirements)
– Opt-out of marketing communications at any time
7. Retention of Data
We retain customer information for as long as necessary to:
– Fulfill purchases and provide services
– Comply with legal and accounting obligations
– Prevent fraud or misuse of our services
When no longer needed, your data will be securely deleted.
8. Changes to Our Privacy Policy
Jom! Look may update this Privacy Policy from time to time. Any changes will be posted on our website, and
significant updates will be communicated via email or social media.
Your continued use of our services indicates your acceptance of the updated policy.
By using our website and services, you acknowledge and agree to this Privacy Policy.